Website & App Fixing
Already have a website or app? You may not need to rebuild it.
Something broken, slow or half-finished? Benzo inspects existing websites and applications, finds the real cause and fixes it — often at a fraction of the cost of starting over.
Problems we fix
If it is not listed, describe it anyway. Part of our job is working out what is actually wrong.
Website not working correctly
Pages that error, behave oddly or stopped working after a change.
Broken pages & links
Missing pages, bad redirects and dead ends that cost you visitors.
Login problems
Users who cannot sign in, reset passwords or stay logged in.
Payment issues
Payment gateways that fail, double-charge or do not confirm orders.
Form issues
Enquiry forms that do not send, or messages that never arrive.
API errors & broken integrations
Connections between your site and other services that stopped working.
Database issues
Missing data, slow queries, corrupted records and storage problems.
Mobile responsiveness
Layouts that break or become unusable on phones and tablets.
Slow websites
Pages that take too long to load on real-world connections.
Application crashes
Apps that freeze, close unexpectedly or lose data.
Deployment failures
Updates that will not go live, or break the live site when they do.
Hosting problems
Downtime, resource limits and unreliable servers.
Domain configuration
Domains that do not point correctly or lose connection.
SSL issues
Certificate warnings that make visitors leave.
Email configuration
Business email that goes to spam or does not arrive.
UI problems
Buttons, menus and layouts that look wrong or confuse users.
Backend bugs
Logic errors behind the scenes that cause wrong results.
Feature changes
Modifying or adding to existing features safely.
How we handle a fix
You describe what is wrong — in plain words is fine, screenshots help. We reproduce the issue, identify the cause, tell you what needs doing and what it will take, and then fix it. Where relevant we test around the fix so one repair does not create another problem.
- Tell us the problem
- We inspect and diagnose
- You get a clear plan and quote
- We fix, test and confirm with you
Left halfway by a previous developer?
We review what exists
We assess the current state of the project honestly: what is usable, what needs repair and what should be replaced.
We help you finish
Where the foundation is sound we complete the work. Where it is not, we explain why and recommend the sensible alternative.
FAQ
Common questions
Can you fix a website you did not build?
Yes. Most of our fixing work is on websites and apps built by someone else. We start with an inspection to understand what is there.
Do I need to rebuild everything?
Often not. We will tell you plainly if a repair is enough or if a rebuild would genuinely be the better investment.
How quickly can you start?
Send us the details and we will respond promptly. Urgent problems affecting sales or customers are prioritised.
Related services
Performance Optimisation
Speed up slow websites and apps to improve user experience, conversion and search performance.
Learn moreMaintenance & Support
Recurring care plans for updates, backups, security, monitoring, changes and support.
Learn moreDeployment & Hosting
Take websites and applications live — domain, DNS, SSL, hosting, email, backups, monitoring and migration.
Learn moreTell us what needs fixing or improving.
Tell us what you need. You will get honest advice and a clear next step.